Independent Sector Treatment Centers
Independent Sector Treatment Centers (ISTC’s) were Public Private Initiatives co-located with National Health Service (NHS) hospitals with a focus on planning separate elective and non-elective activity. The objective of the ISTC’s was to ensure an increase in the efficient use of health services and improve patient access. ISTC’s are sometimes referred to as 'surgicentres' or ‘specialist hospitals’ and include inpatient and day case services, incorporating all ambulatory services, for example, diagnostic and out-patients and as such required a new way of delivering services.
The Health Partnership was commissioned by Nations Healthcare to provide health planning services and develop a Business Case for several ISTC’s. Nations Healthcare was awarded three projects: Queen’s Medical Centre, Burton-on-Trent and Bradford. The largest of these projects was the Queen’s Medical Centre with a value $115 million and comprised a multi-specialty out-patients (including diagnostic tests) day surgery and other elective services inpatient facility. This development at Queen’s Medical Centre provided more capacity and delivered on increasing access for NHS patients. As the operator, Nations Healthcare designed services around the patient to improve their experience and offer them greater choice. Furthermore, innovative services were employed as well as the delivery of value for money in partnership with the NHS.
The Health Partnership’s Contribution
While The Health Partnership was key to the facility planning aspect of the project, they were also involved in the planning and execution of the programme of change required for the transfer of services and staff to the new operation. This involved extensive stakeholder planning and consultation as well as workforce planning to ensure the smooth transition of patient activity to the new facilities. The planning also had to ensure that the deliverables and outcomes from a clinical and operational perspective were met post operational readiness.